|
(the following is a guest post from Charles Stankovitch)
Aloha everyone… First off I want to thank Dave for allowing me the opportunity to post on the coveted HuoMah Blog. When I met Dave back in the Threadwatch days, one of my first late night encounters with him was a patent reading lesson and a story about how water flows around rocks. But, we can save that conversation for another day.

This post was written because, I felt you could use a break from all of the clawing and hair pulling that search geeks normally subject each other to on a daily basis. While I am an apparel designer at heart, I'm also a mom and pop small business owner with a physical store and a website – in the trenches if you will.
Local marketing from a business owner’s perspective
One area that I really enjoy playing in, (with web marketing) is the Local stuff. As such, I have a bit of Local Marketing wisdom, that I would like to share. So, why don’t you hop into the trenches with me and I will give you a tour of Local SEO from a small business owner’s perspective, as well as comments on some things that could maybe even make you some money in the future.
People selling Local services need to be sensitive to that fact that Local marketing can be one of the most affordable and lucrative things they can engage in. Much of the on-line local listings are free, or for a very nominal cost, and many are permanent.
Then consider the Local customer, the place where we come to the fork in the road. While a lot of time and money is justifiably put into term and phrase research, it’s my personal opinion that just because a word gets searches doesn't mean that it converts that entirely well. Local searchers need to be treated differently because they already have a pre-conceived notion of what they want and where they want to get it from, with “where” being the key point of discussion.

Using our Escondido location as an example, when a user searches for “Hawaiian apparel Escondido” they already know what they want and they are willing to travel in or around the city limits of Escondido to get it. If you don’t have a Local listing in Google (or with those other guys), you have pretty much lost an opportunity to convert a very qualified customer.
But, let’s say you do have a listing and the user clicks it, what does that mean to you? Well it should mean a lot; at this very point you already have a customer that is thinking “I am considering buying something from you”. I cannot stress enough how important it is to have an informational, as well as professional looking Local listing. This customer has just poked his head in your door.
Treat your prospective customers viewing your listings just like you treat customers visiting your store. Greet them, bond with them, meet or exceed their expectations. Your Local listing is all about the user experience.
|